Onboarding
Find out answers to your questions about onboarding accounts, whether for yourself or for your company.
- What are "ultimate beneficial owners"? Where do I find my company's UBOs?
- Is my company or organization eligible to open an account?
- Can I open an account for my company or organization ("legal person") even though I'm not the legal representative?
- What documents do I need to provide to onboard my company or organization (a "legal person")?
- What if I don't have any proof of registration/Kbis to open an account for my company or organization ("legal person")?
- Which types of businesses does Swan restrict?
- If I'm opening an account for myself (a physical person), what documents do I need to complete onboarding?
- Am I eligible to open an account?
- Why is my account still pending validation from Swan?
- Why was I denied an account?
- Why was I asked to provide another copy of a document?
- Do I need a computer to open an account?