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Onboarding

Which documents are required to open an account, whether for yourself or for your company?

  • Is my company or organization eligible to open an account?
  • Which types of businesses does Swan restrict?
  • What documents do I need to provide to onboard my company or organization (a "legal person")?
  • Where can I find the "ultimate beneficial owners" (UBO) of my company?
  • What if I don't have any proof of registration/Kbis to open an account for my company or organization ("legal person")?
  • Am I eligible to open an account?
  • If I'm opening an account for myself (a physical person), what documents do I need to complete onboarding?
  • Why is my account still pending validation from Swan?
  • Why was I denied an account?
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