As part of our customer due diligence, we must verify the identity of all account holders before establishing a business relationship. Depending on the identification method, you may receive an email from the Swan team requesting a first transfer during the onboarding process.
A first transfer into your payment account must come from another account registered in your name.
ℹ️ The first transfer cannot come from a Lydia or PayPal account.
You can read more about the first transfer in Article R561-5-2 of the ACPR monetary and financial code. If you have further questions, submit a request to Swan Support.