Ines DIy
Activity overview
Latest activity by Ines DIy
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Ines DIy created an article,
Why was I denied an account?
First, we suggest you check that you're eligible for an account at Swan. Sometimes, even if basic eligibility requirements are met, Swan might deny certain accounts due to legal restrictions...
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Ines DIy created an article,
Why is my account still pending validation from Swan?
Sometimes Swan needs to perform additional verifications before validating an account. This doesn't mean that something is wrong. We simply need to make sure that we meet all legal obligations. ...
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Ines DIy created an article,
If I'm opening an account for myself (a physical person), what documents do I need to complete onboarding?
If the account is for yourself you'll need to present: An identity document (when you do Identity Verification) Make an initial transfer (minimum €1) from another bank account of yours S...
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Ines DIy created an article,
What documents do I need to provide to onboard my company or organization (a "legal person")?
Swan will usually ask for: Proof of registration (for example in France: Kbis, JOAFE extract, fiche synthétique de la copropriété...) What if I don't have any proof of registration? ...
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Ines DIy created an article,
When am I asked to verify my identity?
Swan verifies your ID when you first connect via your smartphone. This allows us to link your identity to your phone. As long as we haven't verified your identity, you won't be able to have ...
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Ines DIy created an article,
Why am I being asked for additional documents?
We might ask for additional documents when you do identity verification: If we were unable to confirm your identity with your first document If the law requires us to verify your identity...
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Ines DIy created an article,
Why am I being asked to verify my identity?
ID verification is required to secure your accounts and prevent fraud. Verifying your identity, and linking that ID to your phone and your 6 digit PIN code lets Swan check it's really you ev...
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