Hera Brovina
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Activity overview
Latest activity by Hera Brovina-
Hera Brovina created an article,
Why was I denied an account?
First, we suggest you check that you're eligible for an account at Swan. Sometimes, even if basic eligibility requirements are met, Swan might deny certain accounts due to legal restrictions...
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Hera Brovina created an article,
Why is my account still pending validation from Swan?
Sometimes Swan needs to perform additional verifications before validating an account. This doesn't mean that something is wrong. We simply need to make sure that we meet all legal obligations. ...
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Hera Brovina created an article,
Am I eligible to open an account?
Companies across Europe use Swan to provide banking accounts to their customers or employees. If you've been invited to open an account via Swan, you just need to meet the following conditions: ...
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Hera Brovina created an article,
If I'm opening an account for myself (a physical person), what documents do I need to complete onboarding?
If the account is for yourself you'll need to present: An identity document (when you do Identity Verification) Make an initial transfer (minimum €1) from another bank account of yours S...
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Hera Brovina created an article,
What if I don't have any proof of registration/Kbis to open an account for my company or organization ("legal person")?
If you don't have any proof of registration, you will be blocked in the onboarding process. In order move forward with your onboarding, send an email to support@swan.io.
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Hera Brovina created an article,
What documents do I need to provide to onboard my company or organization (a "legal person")?
Swan will usually ask for: Proof of registration (for example in France: Kbis, JOAFE extract, fiche synthétique de la copropriété...) What if I don't have any proof of registration? ...
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Hera Brovina created an article,
Is my company or organization eligible to open an account?
Your company or organization is eligible to open an account if: You're headquartered within the European Economic Area You don't operate in a sensitive industry
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Hera Brovina created an article,
Where can I find the "ultimate beneficial owners" (UBO) of my company?
When a company onboards with Swan, it must declare its UBOs, or ultimate beneficial owners. An ultimate beneficial owner is any natural person (that is a real, live, physical person) who owns, e...
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Hera Brovina created an article,
How can I order a physical debit card?
As soon as we have successfully verified your identity, you'll be able to order a physical debit card. We'll ship it to the address you provided. Here's how you order: Log in to your Swan acc...
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Hera Brovina created an article,
My physical card order never arrived, what should I do?
Your card should arrive within 7 business days (count 3 additional business days for a non-French address). If you haven’t received it after this period, please get in touch with us by sending an ...