Nonkululeko Ngoloyi

  • Total activity 91
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 52

Articles

Recent activity by Nonkululeko Ngoloyi Recent activity Votes
  • Check payment verification

    When you receive a check payment through Swan, we first verify its validity with the Banque de France and notify you of the result before you proceed with accepting the payment. This verification p...

  • Add a member to your account

    New members can be added to an account by the account's legal representative or another account member with permission to manage memberships. 1. Go to Web Banking > Members. 2. Click + New, which t...

  • Spending limits

    Table of contents Rolling spending limits Limits set by account providers Checking your spending limit Limits set by account holders Adjusting your spending limits A spending limit is the...

  • Activate your physical card

    As an added security measure, your card needs to be activated before it can be used for online and contactless payments. You can activate your physical card in two ways: Enter your card PIN when m...

  • Blocking your card

    There are various reasons why you might need to stop your card's use, such as loss, damage, fraud, or a significant card delivery delay. Blocking your card ensures that it can't be used without you...

  • Outgoing transfer not processed

    Sending money can lead to delays, which can be inconvenient. These delays can happen when the automatic transfer process doesn't meet all the required conditions. This article explains the reasons ...

  • Virtual cards

    Virtual cards are payment cards used for to make online and in-app transactions, as well as contactless payments. For online and in-app transactions using your virtual card, you need to provide sen...

  • Identification rejection reasons and solutions

    Opening an account involves a key step: verifying your identity. Understanding the reason for identity verification rejections is important. If you've received a text message indicating identity ve...

  • Consent and SMS issues

    Certain sensitive operations or actions that impact your account require your consent to proceed. Swan uses Strong Customer Authentication (SCA), a form of multi-factor authentication, to make sure...

  • Changing your account's legal representative

    To change the legal representative of your company account, the current legal representative needs to make a formal request to Swan Support. The new legal representative can be someone mentioned in...