Nonkululeko Ngoloyi
Articles
Recent activity by Nonkululeko Ngoloyi
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Spending limits
A spending limit is the maximum amount you can spend within a specific rolling period. These limits are enforced to ensure the financial security of your payment account. Spending limits serve the ...
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Supporting documents for transaction verification
To comply with financial regulations, we may request supporting documents to verify the source or destination of funds associated with transactions from your payment account. Document requirements ...
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Passcode reset
When you signed up for your payment account, you chose a 6-digit passcode. Remember your passcode, as it may be needed for sensitive transactions. You'll also use it to log in if you haven't set up...
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Downloading your account statement
View and download your account statements using the Web Banking app. Understand your balance and transaction history over time. Download your account statement Go to Web Banking > History Click A...
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Updating your phone number
Keeping your phone number up to date is a priority. It ensures that you receive important notifications and updates about your account. It adds an extra level of security, preventing unauthorized a...
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Supported payment rails and currencies
Your payment account supports the required rails to manage International Credit Transfers smoothly and efficiently. This article provides details on the supported currencies and available payment r...
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Adjusting your spending limits
You can check and adjust your spending limits in your banking app. The following guide outlines the steps to easily adjust your spending limits. Go to Web Banking > Cards. Select the card you want...
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Checking your spending limit
Understanding your spending limits is important for managing your finances. The following guide shows you how to check your spending limits in your Web Banking App. Go to Web Banking > Cards. Revi...
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Eligibility criteria for opening a payment account
To open an account with Swan, certain eligibility criteria must be met by both individuals and companies. This article provides a detailed outline of the requirements. You’re not guaranteed an acco...
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Physical cards
Physical cards are plastic payment cards used for point-of-sale transactions through swipe, chip and PIN, and contactless payments, as well as online purchases. You can order a physical card for ea...
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