
Nonkululeko Ngoloyi
Activity overview
Latest activity by Nonkululeko Ngoloyi
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Supporting document refusal reasons and solutions
For fraud prevention reasons, Swan may ask for supporting documents during onboarding or after you make a transaction.If you received a text message that your supporting documents were refused, it ...
- Nonkululeko Ngoloyi
- Updated
- 1 follower
- 0 comments
- 0 votes
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Company account onboarding: required documents
If your company is not yet created or registered, you can't open a company account. Regulations require Swan to verify the identity and details of all account holders before opening an account. D...
- Nonkululeko Ngoloyi
- Updated
- 1 follower
- 0 comments
- 0 votes
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Download your billing invoice
Billing invoices are only generated for company accounts. If you have an individual account, download your account statement to review your fees. Billing invoices for company accounts are generated...
- Nonkululeko Ngoloyi
- Updated
- 1 follower
- 0 comments
- 0 votes
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Swan Support
The Swan Support Center is your dedicated resource for understanding and using the banking services offered through Swan's partners. Swan powers embedded banking solutions, enabling companies to pr...
- Nonkululeko Ngoloyi
- Updated
- 1 follower
- 0 comments
- 0 votes
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3-D Secure (3DS)
3-D Secure (3DS) adds an extra layer of security to protect you when making card payments online. It’s mandatory for all European countries who comply with the revised Payment Services Directive (P...
- Nonkululeko Ngoloyi
- Updated
- 1 follower
- 0 comments
- 0 votes
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Direct debit
Direct debit is a payment initiated by a creditor to take funds from your account. The debtor (you) authorizes another account, such as a utility or real estate company, to withdraw a mandated amou...
- Nonkululeko Ngoloyi
- Updated
- 1 follower
- 0 comments
- 0 votes
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Create a payment link
Merchants can send a link to customers through which they can pay for goods and services. To use payment links: The merchant profile must be Enabled. The card payment method must be Enabled G...
- Nonkululeko Ngoloyi
- Updated
- 1 follower
- 0 comments
- 0 votes
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Request a merchant payment method
Prerequisites To request payment methods, you must first request your merchant profile. Go to Web Banking > Merchant. Select the Settings tab. Click the + icon to request a new payment method. ...
- Nonkululeko Ngoloyi
- Updated
- 1 follower
- 0 comments
- 0 votes
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Request your merchant profile
Merchant profiles are only available for approved company accounts to accept payments from their customers. Go to Web Banking > Merchant. Click + Request access to request your merchant profile. ...
- Nonkululeko Ngoloyi
- Updated
- 1 follower
- 0 comments
- 0 votes
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IBAN discrimination
International Bank Account Number (IBAN) discrimination happens when companies don’t accept or recognize your IBAN, preventing you from sending or receiving Single Euro Payments Area (SEPA) Credit ...
- Nonkululeko Ngoloyi
- Updated
- 1 follower
- 0 comments
- 0 votes