User

Nonkululeko Ngoloyi

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Total activity 178
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Activity overview

Latest activity by Nonkululeko Ngoloyi

  • Nonkululeko Ngoloyi created an article,

    Supporting document refusal reasons and solutions

    For fraud prevention reasons, Swan may ask for supporting documents during onboarding or after you make a transaction.If you received a text message that your supporting documents were refused, it ...

    • Nonkululeko Ngoloyi
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Nonkululeko Ngoloyi created an article,

    Company account onboarding: required documents

    If your company is not yet created or registered, you can't open a company account. Regulations require Swan to verify the identity and details of all account holders before opening an account. D...

    • Nonkululeko Ngoloyi
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Nonkululeko Ngoloyi created an article,

    Download your billing invoice

    Billing invoices are only generated for company accounts. If you have an individual account, download your account statement to review your fees. Billing invoices for company accounts are generated...

    • Nonkululeko Ngoloyi
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Nonkululeko Ngoloyi created an article,

    Swan Support

    The Swan Support Center is your dedicated resource for understanding and using the banking services offered through Swan's partners. Swan powers embedded banking solutions, enabling companies to pr...

    • Nonkululeko Ngoloyi
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Nonkululeko Ngoloyi created an article,

    3-D Secure (3DS)

    3-D Secure (3DS) adds an extra layer of security to protect you when making card payments online. It’s mandatory for all European countries who comply with the revised Payment Services Directive (P...

    • Nonkululeko Ngoloyi
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Nonkululeko Ngoloyi created an article,

    Direct debit

    Direct debit is a payment initiated by a creditor to take funds from your account. The debtor (you) authorizes another account, such as a utility or real estate company, to withdraw a mandated amou...

    • Nonkululeko Ngoloyi
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Nonkululeko Ngoloyi created an article,

    Create a payment link

    Merchants can send a link to customers through which they can pay for goods and services. To use payment links: The merchant profile must be Enabled. The card payment method must be Enabled G...

    • Nonkululeko Ngoloyi
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Nonkululeko Ngoloyi created an article,

    Request a merchant payment method

    Prerequisites To request payment methods, you must first request your merchant profile. Go to Web Banking > Merchant. Select the Settings tab. Click the + icon to request a new payment method. ...

    • Nonkululeko Ngoloyi
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Nonkululeko Ngoloyi created an article,

    Request your merchant profile

    Merchant profiles are only available for approved company accounts to accept payments from their customers. Go to Web Banking > Merchant. Click + Request access to request your merchant profile. ...

    • Nonkululeko Ngoloyi
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Nonkululeko Ngoloyi created an article,

    IBAN discrimination

    International Bank Account Number (IBAN) discrimination happens when companies don’t accept or recognize your IBAN, preventing you from sending or receiving Single Euro Payments Area (SEPA) Credit ...

    • Nonkululeko Ngoloyi
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes