Nonkululeko Ngoloyi

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Activity overview

Latest activity by Nonkululeko Ngoloyi
  • Nonkululeko Ngoloyi created an article,

    Delayed incoming transfers

    Table of contents Factors affecting transfer delays SEPA Credit Transfer processing times Handling delayed incoming transfers Standard transfer processing times for transfers in the Single Euro P...

  • Nonkululeko Ngoloyi created an article,

    Downloading your account statement

    Table of contents Download your account statement Review your account statement View and download your account statements using the Web Banking app. Understand your balance and transaction hist...

  • Nonkululeko Ngoloyi created an article,

    Updating your email address

    If the email address linked to your account changes, update it in your Web Banking app or on your payment service provider's website, to maintain up-to-date contact information. Steps to update you...

  • Nonkululeko Ngoloyi created an article,

    Account balances

    Checking your balances in the Web Banking app Types of balances Reviewing transactions and balance details Calculating available balances Example 1: calculating Available balance with Booked, Pen...

  • Nonkululeko Ngoloyi created an article,

    View card numbers and PIN

    Table of contents Virtual cards Physical cards Securing your financial information is important. To make online payments, you may need to provide sensitive information such as your card number, t...

  • Nonkululeko Ngoloyi created an article,

    Identity verification rejection reasons and solutions

    Table of contents 10 requirements to verify your identity Tips for handling identity verification rejectiona. Document clarity and integrity issuesb. Visibility issuesc. Technical issuesd. Data ac...

  • Nonkululeko Ngoloyi created an article,

    Unblocking your card after three incorrect PIN attempts

    If you enter your PIN incorrectly three times, either at ATMs or various merchants, your card will be temporarily blocked for 24 hours. ⚠️ You must wait at least 24 hours after your last failed att...

  • Nonkululeko Ngoloyi created an article,

    Updating your phone number

    Table of contents Request phone number change Change request details Confirmation of phone number change Keeping your phone number up to date is a priority. It ensures that you receive important ...

  • Nonkululeko Ngoloyi created an article,

    Accept French check payments

    Table of contents Process overview Returned checks Rejection reasons Handling returned checks As a part of our accept payments offer, we provide a check deposits feature for accepting checks from...

  • Nonkululeko Ngoloyi created an article,

    🇳🇱 Ultimate Beneficial Owner (UBO) requirements for Dutch companies

    Table of contents UBO Term Accessing UBO info Approved UBO documents Sworn statement Need help with Ultimate Beneficial Owner (UBO) guidelines for a company registered in the Netherlands? This...