How do I make a complaint? Ines DIy 11 June 2022 17:10 Updated Our goal is to give you the most simple, secure, and transparent service possible. If something went wrong, our friendly team is here to help. Just write us an email and tell us about the issue you're facing: firstname.lastname@example.org or email@example.com Related articles How do I report fraud? Any questions? How do I update my phone number/email address? How do I activate my debit card? Where can I learn more about Swan's e-money license?