Billing invoices are only generated for company accounts. If you have an individual account, download your account statement to review your fees.
Billing invoices for company accounts are generated on the first day of each month, covering all fees from the previous billing period. Each new invoice is added to the list of available invoices and can be accessed through your banking app.
Download your invoice
- Go to Web Banking Account.
- In the Billing tab to open a list of invoices.
- Select the download icon to open and download your document.
Review your invoice
Your invoice includes the following details:
- Issuer information: sender’s company name, address, and VAT number.
- Invoice information: the invoice number, invoice date, invoice amount, and payment status.
- Billed-to information: recipient’s name, company name, address, and email.
- Transaction details: description of charges, number of units, unit price, VAT percentage, and total amount for each charge.
- Total summary and amount due: total amount excluding VAT, VAT amount, total payable amount, payments made, and the final balance.
If you have further questions, submit a request to Swan Support.