View and download your account statements using the Web Banking app. Understand your balance and transaction history over time.
Download your account statement
- Go to Web Banking > History
- Click Account statements, which triggers a popup to appear.
- Click Custom to view the custom account statements display.
- Click + New to generate a custom statement.
- Specify the start and end dates (timeframe) for downloading the account statement.
You can download account statements for up to 90 days each time; for longer periods, or other types of account statements, contact Swan Support.
- Select PDF or CSV format for your document download.
- Choose the language for your account statement.
- Click Generate.
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To view and download your statement, select the external link icon to open the document.
Review your account statement
- Type of account: individual or company.
- Personal information: name and address.
- Bank account information: International Bank Account Number (IBAN) and Bank Identifier Code (BIC).
- Statement duration: up to 90 days.
- Opening balance: amount of money in a bank account at the start of a period.
- Transaction Information: dates, types, and amounts.
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Ending balance: the amount of money left in your bank account after fees and transactions.
For additional assistance or inquiries about different types of account statements, submit a request to Swan Support.