Swan app

Understand why you've been asked to download Swan app. Learn how Identity Verification works. Get help if you're struggling to connect.

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14 articles in this collection
Written by Sarah Wachter

Connecting to Swan App

Why am I being asked to download Swan app?

Why should I download Swan app? What does Swan do?

Written by Sarah Wachter
Updated over a week ago

How does Swan app work?

What does Swan app really do and how does it work?

Written by Sarah Wachter
Updated over a week ago

How do I first connect to Swan app?

Written by Sarah Wachter
Updated over a week ago

How do I connect to my banking service again?

What to do if you can't remember how to reconnect.

Written by Sarah Wachter
Updated this week

Where is my QR code?

How do I find my QR code?

Written by Sarah Wachter
Updated over a week ago

What if I lost my 6 digit PIN code for confirming payments?

How to reinitialize your PIN code.

Written by Sarah Wachter
Updated this week

How can I access my account (to check my transactions etc)?

Written by Sarah Wachter
Updated this week

What if I changed phones and now I can't connect?

Written by Sarah Wachter
Updated over a week ago

What if I changed my phone number and now I can't connect?

Written by Sarah Wachter
Updated this week

Identity Verification in Swan App

Why am I being asked to verify my identity?

Why verify my identity? What is ID verification for?

Written by Sarah Wachter
Updated over a week ago

How does identity verification work?

Written by Sarah Wachter
Updated over a week ago

When am I asked to verify my identity?

Written by Sarah Wachter
Updated over a week ago

Why am I being asked for additional documents?

Written by Sarah Wachter
Updated this week

Notifications from Swan App

I'm not receiving notifications from Swan app. What should I do?

Written by Sarah Wachter
Updated over a week ago